Program Ambassador

From farms to families, Fair Food Network connects people to the power of food to grow community health and wealth. Our signature program, Double Up Food Bucks, serves as a national model for healthy food incentives by doubling the buying power of SNAP recipients, helping families bring home more fruits and vegetables while boosting business for local farmers. Through Fair Food Fund, our impact investing arm, we invest in early stage-entrepreneurs who are strengthening communities and local economies through food. Together, we are pioneering and proving innovations that can be owned locally and scaled nationally, for lasting change in communities across the country.

About the Role

As a Program Ambassador, you will be the face of the Double Up Food Bucks Program in Detroit. Program Ambassadors explain how the Double Up Food Bucks Program works to community members and shoppers. This will help shoppers better understand how to use the program so they can stretch their food dollars to buy fresh fruits and vegetables. Furthermore, the ambassadors will inform the cashiers about our ongoing cashier and store competitions as well as the Cashier Engagement Program.  Program Ambassadors will be expected to work 10 hours a week.

Responsibilities

  • Explain the Double Up Food Bucks program to shoppers at participating grocery stores and farmers markets.
  • Identify and inform Outreach and Engagement Manager of community events (such as health fairs), and coordinate with them to attend and share information about Double Up Food Bucks
  • Increase awareness and usage of the program by helping new customers navigate the program at participating sites. This may look like helping customers choose eligible items, walking them through the process at the cash register, and giving them flyers and information on other locations to shop as well as refresh DU signage at our participating location.
  • Create relationships with cashiers at participating locations and inform them about the Cashier Engagement Program.
  • Create excitement around the cashier and store competitions:
    • Pulling Redemption rates
    • Inputting numbers into scoreboard
    • Hand-delivering scoreboards to participants.
  • Be proficient in troubleshooting tech issues at the store- signing up new customers, adding new vendors, adjusting cashier passwords as needed.
  • Share feedback from community partners and participants with supervisor.
  • Maintain accurate documentation of key activities, relationships, and outcomes including schedule, materials distributed, and number of customers talked to, as well as any qualitative feedback.
  • Availability to work in the evenings and on weekends.
  • Various other duties as assigned.

What You’ll Need

  • Strong knowledge of the Detroit community
  • Commitment to Fair Food Network’s mission to grow community health and wealth through food
  • Demonstrated public speaking and people skills; comfort speaking to a variety of audiences
  • Experience with and understanding of nutrition incentives and the Supplemental Nutrition Assistance Program (SNAP or Bridge Card), preferred
  • Enthusiasm for learning new skills and working collaboratively
  • Strong organizational skills including attention to detail, follow through and the ability to meet, multiple competing deadlines
  • Proficiency using standard Microsoft Office products (Outlook, Word, Excel, and Power Point)
  • Ability to travel independently to meetings, events and sites in Detroit

Hours & Compensation

Program Ambassadors will work approximately 10 hours a week year-round. The starting hourly wage for this position is $14.70 per hour; commensurate with experience.

How to Apply

Please fill out a brief application form and submit your resume at this link. Applications will be accepted on a rolling basis between May 14th and June 11th, 2021.

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Fair Food Network’s commitment to diversity includes the recognition that our mission is best advanced by contributions of people of diverse backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization that reflects the diverse communities that we serve is a priority, and we encourage applicants of all ages, cultures, races, colors, religions, national or regional origins, disability status, sexual orientation, gender identity, veteran status or other status protected by law.